Reimagining the Patient Experience

PatchRx is transforming medication adherence with an innovative patient-first service.

Our story

Making Radical Compassion The New Normal

PatchRx was founded in response to a growing epidemic of medication misuse. We believe that any misuse of medication reflects a systemic failure of the modern healthcare industry, rather than a failure of the patient.

Our mission is to create a system that reimagines the patient experience of taking a prescription medication to promote better adherence and better outcomes.

Drawing on the principles of 'radical compassion', we strive to put the patient at the forefront of every decision and to create an atmosphere of empowerment and transparency. By doing so, we hope to make medication non-adherence an absurd notion for future generations.

Our VISion

Transforming Medication Use with Empowerment and Transparency

We envision a world where medication use is no longer a source of fear and anxiety, but instead something to be embraced. We want to create a culture of empowerment and transparency, where patients are respected and supported in their journey to better health.

Care for All

At PatchRx, we believe that every patient should have access to the best care that modern medicine can offer. But we also understand that every patient is different, and has varying needs. At PatchRx, we provide technologies and services that are tailored to each individual's needs. We value the human element of care and the importance of creating meaningful relationships between patients and healthcare providers.

Privacy for All

Protecting the privacy of patient is integral to our mission. While we strive for transparency, we personally understand the critical nature of trust and privacy. We ensure all data and information provided by our patients is kept secure and confidential. We commit to the highest standards of data security, protecting our customers' data from unauthorized access, and ensuring that our patients can trust us with their most sensitive information.

Transparency for All

Additionally, we provide full transparency around who has access to patient data and what data they have access to, so that you can be sure that only authorized personnel are viewing your information. Our system is designed to be compliant with the highest security standards, including HIPAA and GDPR, so that you can be assured your data is safe and secure.

Our Mission

Putting the patient first, always.

Our namesake primarily comes from a visionary physician: Dr. Hunter ‘Patch’ Adams. In the early ’70s, Patch Adams created the first and only completely free hospital in the United States with a mission of instituting a model of “radical compassion” with hopes that it would proliferate throughout the healthcare industry. This company was founded on similar grounds: in response to personal tragedy and hardship resultant from non-adherence, and an awareness of a growing epidemic of medication misuse.

Our mission is to reimagine the patient experience of taking a prescription medication through better technology and personalized care. In this process, we expect two things to occur: a gradual, positive shift in the culture surrounding medication use to become one of empowerment and transparency, and for future generations to think of a death/hospitalization resulting from non-adherence as an absurd notion. In order to achieve this, we’re using the principles of radical compassion to put the patient at the forefront of every decision, asking ourselves ‘how will this improve the patient’s experience or health outcome?' at every step.

"It is inexcusable that the richest country in the world does not take care of all of its people. We don't consider ourselves idealistic; we're thoughtfully trying to make a beautiful health care model." - Patch Adams

To get there, we have an amazing and unusual employee culture. Like all great companies, we strive to hire the best and we value integrity, excellence, respect, inclusion, and collaboration. While we encourage autonomy and provide a platform for independent thought, we seek to find ways to work collaboratively and closely. But at all times one single theme remains true: the patient always comes first.

Our Team

We’re Here For You

At PatchRx, we strive to offer unparalleled care to patients, emphasizing the importance of medication adherence.

Ariel Seche
Team Lead @ PatchRx

Ariel Seche is a Team Lead at PatchRx, and has been with the company since January 2023. Originally from Washington, D.C. and currently resides in Austin with her husband and two children. She came to PatchRx after almost 10 years in Emergency Room and Urgent Care nursing. Having been immersed in fast-paced patient care for so long, she truly values the opportunity PatchRx has given to spend time getting to know her patients and to accompany them on their journey with pain management. In the course of any given day, she can shift from patient advocate to in-clinic support, to PatchRx representative. Her experience as an in-patient care nurse taught the importance of medication adherence, and she’s delighted to be a part of the team implementing this comprehensive approach to pain management.

Jennifer Latham
Clinic Success Nurse @ PatchRx

Jennifer is a highly accomplished Registered Nurse (RN) with an impressive 25 years of experience in the healthcare industry. Throughout her illustrious career, she has demonstrated an unwavering commitment to patient care, clinical excellence, and continuous professional development. Jennifer’s career trajectory led her to some of the world’s top-ranked healthcare organizations, where she has consistently excelled and made a lasting impact.

Krissie Holcombe
Director of Nursing @ PatchRx

Krissie is a dedicated and experienced Registered Nurse (RN) who brings a wealth of expertise and leadership to her role as the Director of Nursing. With a passion for delivering exceptional patient care and a commitment to fostering a collaborative and supportive healthcare environment, Krissie has established herself as a respected figure in the field. She adeptly manages and guides nursing staff, instilling a sense of unity and shared purpose among the team. Her strategic approach to nursing administration has led to streamlined operations, improved patient outcomes, and increased employee satisfaction.

Lucas Sartain
Team Lead @ PatchRx

Lucas, a dedicated and compassionate registered nurse, embodies both expertise and empathy in his profession. His exceptional communication skills allow him to explain complex medical information to patients and their families in a way that is easily understood. Beyond his technical proficiency, his unwavering kindness and willingness to go the extra mile make him a beloved figure among both patients and colleagues. Whether it's holding a patient's hand during a difficult moment or mentoring new nurses, Lucas's genuine commitment to providing holistic care shines through in every interaction.

Mikiyas Hailemichael
Clinic Success Nurse @ PatchRx

Mikiyas Hailemichael, a dedicated Clinical Support Nurse (CSN) at PatchRX. With a fervent commitment to enhancing pain medication compliance, Mikiyas thrives within the dynamic environment of PatchRX. He finds solace in being a part of a team that exudes unwavering support and expertise. The company's mission, centered around ensuring proper pain management, aligns seamlessly with Mikiyas' aspiration to serve as a resolute advocate for patients. His role as a CSN not only embodies his passion for healthcare but also reflects his drive to make a tangible impact on patient well-being.


Our Roots Are In Doing Good

PatchRx was founded with an eye towards developing better technology to support patients and as a team, we strive to act virtuously for the betterment of others within our work and outside of it. We proudly encourage volunteering and philanthropy within our culture, and we're proud to be funded by organizations that have historic roots in promote positive impacts on healthcare through philanthropy.

PatchRx was founded on the principles of radical compassion inspired by Dr. Hunter 'Patch' Adams. We are proud to be funded by GKFF to promote better medication adherence and health outcomes for patients, and to make a positive impact on healthcare through our philanthropic efforts.


PatchRx is committed to doing good in the world and work tirelessly to inspire others to do the same. We consistently encourage volunteering and philanthropy as a core premise of our mission as we believe strongly that "what's good for you is good for me."