System Setup

Let's setup your devices.

Which generation gateway do you have?

Instructions are slightly different for each gateway, so please select which gateway you have below. If you're unsure, reach out to your nurse for assistance.

Either way, we'll also walk you through how to set up your PatchCap.

Gateway 1's are blue with a white or black rectangle in the center. They were mostly distributed prior to March 1st, 2023.

Gateway 2's are all white and have a PatchRx label on the bottom that says "Model: Gateway 2".

I have a Gateway 1.I have a Gateway 2.

I need help with something else.

Visit our main support page to see frequently-asked-questions, and submit feedback.