Set up your PatchCap and Gateway

Follow the steps or watch the video below to get started and set up your PatchCap and Gateway in just a few simple steps.

Step 1

Remove your pill bottle's cap from the pill bottle.

Step 2

Remove the blue tab from the PatchCap.

Step 3

Remove the adhesive backing from the PatchCap.

Step 4

Apply the PatchCap to the inside of your pill bottle cap

Once installed, your PatchCap should look like the images above.

Step 5

Replace the pill bottle's cap on to your medication bottle.



Now that your PatchCap is set up, its time to set up your gateway!

Step 6

Remove the cable (A), gateway device (B), and wall adapter (C) from the box. Verify that the small end of the cable (A) is plugged into the gateway (b) and that the large end is plugged into the wall adapter (C).

Step 7

Plug the gateway device into an outlet within 15 feet of where you store your medications.

Step 8

Ensure that the gateway power switch (next to where the cable is inserted) is switched ON to the right, and that the connection light (E) is is illuminated red.

That's it! Your PatchCap is now all set up and ready to track your medication adherence.

If you have more questions about how to install your PatchCap, Gateway, or about PatchRx, please contact your provider.